Updated 06/17/2026

Titan Electrical Services of Southwest Florida (“Titan Electrical,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request services, or communicate with us.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Phone number
• Email address
• Service address
• Billing information
• Details about your electrical service needs
• Information submitted through website forms, phone calls, emails, text messages, or in-person communications

We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data. This information helps us improve our website and services.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests
• Schedule appointments
• Provide estimates, invoices, and service updates
• Communicate with customers about current or past services
• Send appointment reminders, dispatch updates, billing notifications, and job completion surveys
• Improve our website, customer service, and business operations
• Maintain internal records
• Comply with legal, regulatory, or business obligations

SMS/Text Message Communications

Titan Electrical Services of Southwest Florida will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications, including but not limited to billing notifications, appointment reminders, dispatch updates, and job completion surveys, either in person at our location or during a phone call initiated by the customer.

Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe.

Customers will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.

By opting in to receive SMS messages from Titan Electrical Services of Southwest Florida, you agree to receive text messages related to our services. Message and data rates may apply. Message frequency may vary. You may reply STOP at any time to unsubscribe or HELP for assistance.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to operate our business, provide services, or comply with the law. This may include sharing information with:

• Service providers who help us operate our website, scheduling, billing, communication, or customer management systems
• Payment processors, if applicable
• Legal, regulatory, or governmental authorities when required by law
• Business advisors, such as attorneys, accountants, or insurers, when reasonably necessary

We do not share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

Cookies and Website Tracking

Our website may use cookies, analytics tools, or similar technologies to improve user experience, understand website traffic, and evaluate website performance.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, email, text message, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal or business recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP to a text message from us. You may also contact us directly for assistance.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to update, correct, or delete your information, please contact us:

Titan Electrical Services of Southwest Florida
17600 East Street, North Fort Myers, FL 33918
Phone: 239-800-3233
Email: Please call for email info
Website: TitanElectrical.com